Frequently Asked Questions

What services do you offer?

For those who wish to become professional foreign exchange or binary option traders, we offer a structured education program via our Academy. More information can be found here. Access to our academy includes complimentary access to the Dashboard, a 24-hour indicator and trade recommendations’ software, to assist them trade smarter. You get this software suite bundled as part of your Academy package or you can subscribe to it separately. More information on the Dashboard can be found here. For those that are not interested in learning how to trade but wish to follow the trade recommendations of professional traders (either manually or via our auto-trader) we offer Signal Hive. More information can be found here. For those who are interested in cryptocurrencies and Blockchain technology, we offer an education course provides the necessary information.

What are the trade times?

BSB’s services are open 24 hours of the day and our support staff can be reached during all time zones. Trading itself occurs from Sunday 23pm GMT until Friday 9pm GMT. On the weekends, liquidity is exceptionally thin, so there is no trading.

Is there auto-trading or a PAMM program in place?

BSB does offer an auto-trading solution via Signal Hive SignalHive (www.signalhive.com). In Signal Hive, you can select FX or binary option signal streams and connect them to your account and let it copy them on full auto-trade mode. We have one of the most transparent signal communities in the world with all performance data and metrics shown per stream, over time. The data is also vetted by myfxbook.com, the industry standard for account performance verification.

What are the technical requirements?

You need a broker account with an FX (if you are opting for the FX route in BSB) broker or with a binary options broker, if you are opting for the binary options route. All our services and software are web-based and have detailed tutorials on how to set everything up, once you are inside.

I'm still not sure, can I have a consultation?

Of course and we also advise it as it also offers us a chance to get to know each other better. We offer a free one-hour Skype or phone-based consultation where you speak to the BSB owners and/or a senior trader before you jump in. We do not have any sales people so we wont be wasting your time or trying to sell you the service. Just contact us at support@blueskybinary.com to setup a call.

Who is running Blue Sky Binary?

Neuchatel Limited is a company operating in the financial technology sector with Registration Number 8245873, having its office at 15 Hanover Square, W1S 1HS, London, UK.Neuchatel Ltd is not a regulated investment advisor and was established in 2011. It does not accept client deposits or trade funds on the client's behalf. Any investment advice that it may issue is educational and therefore should not be considered as investment advice.

How much does it cost?

The pricing for each of our services is listed on their respective sites. You can scroll down to 'Our Offering' on the homepage (www.blueskybinary.com) and click on the service you are interested in, to find out about the respective pricing policy. The best package, value wise, is the BSB Academy (and here you select which route you wish to take, either FX or binary options). This is priced at just $99.99 per month but includes access to all our other services, which are priced at $49.99 per month separately. Therefore you are effectively getting a 60% discount. Blockchain Academy, however, is a completely separate course which costs $49.99 per month on its own.

Do you have a refund policy?

There is no refund for this service, however there is a 1-week free trial.

Any trial period?

We offer free trial periods for all our services.

Do you accept any liability?

No, binary options and FX trading is a high risk trading activity and we do not recommend you to undertake binary options trading or FX or relying on any trade recommendations any one (including ourselves) gives in our service. These are trade recommendations generated by our traders which are traded on our own live accounts. You simply to choose to follow them and understand and discuss the trade logic surrounding the trades. You follow these trades at your own risk. Only trade with capital you can afford to lose and trade with virtual money only if you cannot afford to lose capital.

Couldn't find your answer?

Please either add us on skype (id: blueskybinary) or send us an email by using the form below and we will get back to you shortly.





Send Message

Thank you for contacting us, one of the BSB team will be in touch with you shortly.